II. Information Collected
Information You Provide Us
You are not required to provide information about yourself in order to visit the Website. However, if you use our Service, you will need to provide SRG with personal information such as your name, address, email address, and phone number. You may also choose to provide us with personal information when you contact us in order to respond to questions about the Website, Service, or other general inquires. In addition, when you make a purchase through the Website for our Service, you must provide certain billing and payment information, which may include instructions for a wire transfer and/or ACH transfer.
Information Collected Automatically
As you use the Service and the Website, SRG may collect or obtain certain information about you automatically, including:
- Your browser type and operating system;
- Your email and Internet Protocol (IP) address;
- Sites you visited before and after visiting the Website;
- Date and time of your visit;
- Webpages and advertisements you view and links you click on within the Website;
- Unique identifiers for your device, operating system, and mobile network, including carrier name and phone number, and application version number;
- Information collected through cookies, web beacons, Google Analytics, and other technologies;
- Information about your interactions with email messages, such as the links clicked on and whether messages were opened or forwarded;
- Standard server log information; and
- Service-related data.
In addition, when you use the Service and Website, information may be collected in the following manner:
SRG uses Google Analytics on our Website. When you access the Website, we automatically collect information such as device type, browser, IP address, and location using cookies, session IDs, and web beacons through Google Analytics’ services. This information is stored in the United States on Google’s servers. Google may send your information to third parties that handle data, including to ad server providers or when required by law. We use Google Analytics to improve the user experience of the Website, identify problems and observe usage trends such as time spent on page, path taken, and number of visits. You may opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl+en=GB
Session IDs allow us to identify a user across multiple webpage requests. This session ID is maintained within your cookie file, where possible. If cookies are not enabled or if the user’s internet browser program does not support cookies, then SRG will place the session ID in the requested webpage. This allows the end user to avoid having to continually reenter certain information such as account name and password for every webpage request. This session ID “expires” whenever the user closes their internet browser.
Also called “single-pixel gif,” “pixel tags,” or “clear gif,” these allow us to gather non-personally identifiable traffic statistics and other aggregate information about visitors to the Website. SRG (through itself or third parties) uses this technology to collect and accumulate anonymous data that helps us understand and analyze the experience of people visiting the Website and, along with other information you provide, customize your future visits and improve the Website. For example, we capture data on the type of browser used, operating system software (e.g., Windows OS version, Mac OS version), cookie preferences (whether the user has them turned on or off), and search engine keywords (what words did a visitor use to find the Website).
Each time you visit the Website, we automatically collect your IP address and the site you came from. In order to administer and optimize the Website for you and to diagnose problems with the Website, we use your IP address to help identify you and to gather broad demographic information about you.
Direct Linking URLs or Hotlinking
To provide more relevant advertising, SRG may gather data from the referrer logs that identify where and how frequently user images being hosted by SRG are being displayed on third-party sites.
The Website and Service may include the use of ad banner partners for the serving and/or targeting of ads, promotions, and other marketing messages. These ads may be provided, in some cases, by a third-party ad service provider. The ad service provider may place or utilize their own unique cookie on your browser and may use non-personally identifiable information about your visit to the Website, such as the number of times you have viewed the ad. SRG is not responsible for the collection of these cookies and is not responsible for the actions of the ad service providers. SRG does not sponsor, endorse, or guarantee any products or services advertised by third parties on its site.
III. How We Use the Information Collected
- To respond to questions about the Website, Service, or other general inquires;
- To deliver the services you have requested and to perform quality assurance, sales analyses, and other business analyses;
- To personalize your pages, optimize your experience of the Website and Service;
- To identify problems and observe usage trends, such as time spent on page, path taken, key words used to find the Website and number of visits;
- To tailor advertisements and communications to the appropriate audience;
- To send marketing and promotional materials, including newsletters providing you with additional information on how to use the Services and promotional offers for goods and services from SRG or third parties;
- To prepare and send invoices, make and receive payments, and manage client accounts; and
- To protect users and help improve the safety and reliability of the Website and prevent potentially illegal or prohibited activities.
Aggregation: We may compile or derive statistical information from your data to be aggregated with the statistical information compiled or derived from other visitors to the Website or users of the Service. However, such statistical information will be anonymous and non-identifiable to you. We aggregate statistical information to better serve its users and to improve the manner in which it conducts business.
Business Transfers: We may share your information in connection with a substantial corporate transaction such as a merger, consolidation, asset sale, or in the unlikely event of a bankruptcy.
IV. Sharing of Information
SRG may include the use of partners or vendors to fulfill commitments as part of our Service and for the serving and/or targeting of ads, promotions, and other marketing messages. These ads may be provided by a third-party ad service provider. The ad service provider may place or utilize their own unique cookie on your browser and may use non-personally identifiable information about your visit to the Website, such as the number of times you have viewed the ad. SRG is not responsible for the collection of these cookies and is not responsible for the actions of the ad service providers. SRG does not sponsor, endorse, or guarantee any products or services advertised by third parties on its site.
V. Your Personal Data Rights
You have the following rights concerning your information:
Opt out of marketing and promotional emails
You may opt out of receiving marketing or promotional emails at any time by clicking “Unsubscribe” at the bottom of the SRG email communication. If you have trouble opting out of SRG marketing or promotional emails, please email us at email@example.com with the subject “STOP” and allow us a reasonable time to process your request.
California Consumer Privacy Act
California residents have a right to obtain certain information about the types of information companies collect, who they share that data with, why they collect it, which third parties have access to their data, and the right to elect not to have their data sold. To exercise your rights, please reach out to us through the email firstname.lastname@example.org using the subject “CCPA” or mailing address listed at the bottom of this page under the Contact Information section. We may request additional information from you to verify your identity.
General Data Protection Regulation
If you are in the European Union, you have rights under data protection laws in relation to your personal data, including: (a) the right to be informed what information is processed, why, and who else may receive the information; (b) the right of access. This means you have the right to see what information is held about you by SRG; (c) the right to have your data corrected or amended if what is held is incorrect in some way; (d) the right to erasure. Under certain circumstances, you can ask for your personal information to be deleted. This applies where the personal information is no longer required for the purposes it was collected for, or your consent for the processing of that information has been withdrawn, or the information has been unlawfully processed; (e) the right to restrict processing, which gives you the right to ask for a temporary halt to processing of your information, such as in the case where a dispute or legal case in in progress or the information is being corrected; (f) the right to data portability, which is the right to ask for a copy of any personal information provided in a structured, commonly used, and machine-readable format; (g) the right to object to further processing of your personal information, which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and direct marketing; and (h) the right to not be a subject to automated decision making and profiling. To exercise your rights, please reach out to us through the email email@example.com using the subject “GDPR” or mailing address listed at the bottom of this page under the Contact Information section. We will respond to your request within 30 days. We may request additional information from you to verify your identity.
You have the right to lodge a complaint at any time about our processing of your personal data with your local data protection authority: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
SRG’s site and Services are not intended for use by any children under the age of 18. Nowhere on the Website do we knowingly collect contact information or financial information from children under the age of 18. If you are the parent or legal guardian of a child you believe may have submitted personal information to SRG, please contact us at firstname.lastname@example.org or the mailing address listed at the bottom of this page under the Contact Information section.
Data Security, Data Transfer
Sterling-Rice Group, Inc.
1801 13th Street, Suite 400
Boulder, CO 80302
Last modified: October 17, 2019